L7 Lottery - Privacy Policy

Information we collect

Account and identity data

When you register on L7 Lottery at l7lotterygame.in.net, we collect your full name, date of birth, email address, and mobile number. To comply with KYC requirements under Indian law, we also require a government-issued identity document, typically your Aadhaar card or PAN card, to verify your identity and confirm you are at least 18 years of age before you may purchase tickets or claim prizes. Aadhaar-based verification is preferred because it allows near-instant digital authentication via OTP, whereas PAN-card verification may require manual review and an additional one to two business days before your account is fully activated.

Payment and transaction data

To process deposits and prize payouts, we collect the payment details associated with your chosen method. This includes UPI IDs linked to apps such as PhonePe, Google Pay, or BHIM, as well as bank account numbers and IFSC codes for direct net-banking transfers. Full card numbers are never stored on our servers; card payments are routed exclusively through PCI-DSS-compliant third-party payment gateways. Every deposit and withdrawal is logged with a timestamp, transaction reference number, and the amount in Indian Rupees, creating a complete audit trail tied to your account.

Device and usage data

Each time you access the platform we automatically record your IP address, device model, operating system, browser type, session timestamps, and pages visited. Where you have consented, cookies and similar technologies help us maintain your login session and remember your preferences between visits. For example, a returning player on an Android device using Chrome will have their preferred language and notification settings restored automatically. You may manage non-essential cookies through your browser settings at any time without losing access to core lottery features.

How we use your information

Delivering our services

We use your account and identity data to operate your L7 Lottery account, process ticket purchases, and verify that you meet the minimum age requirement of 18 years. When you win a prize, we use your registered UPI handle, whether linked to PhonePe, Google Pay, or BHIM, or your bank account and IFSC details to transfer winnings directly and without unnecessary delay. UPI payouts are typically credited within minutes of prize confirmation, whereas net-banking transfers to certain regional cooperative banks may take up to two business days to reflect in your account.

Legal and regulatory compliance

Indian law obligates us to maintain KYC records, report certain high-value transactions to the Financial Intelligence Unit, India (FIU-IND), and retain financial records for a minimum of five years. We use your identity and transaction data to satisfy these statutory obligations and to respond to lawful requests from courts, regulators, or law-enforcement authorities. For instance, any single prize payout exceeding ₹10,000 triggers mandatory TDS deduction under Section 194B of the Income Tax Act, and your PAN is used to file the corresponding TDS return with the Income Tax Department.

Security, fraud prevention, and marketing

We analyse login patterns, device fingerprints, and transaction behaviour to detect fraud, account takeover, and money-laundering activity. A player attempting to log in from an unrecognised device in a different state, for example, will be prompted to complete an additional OTP verification step before access is granted. Where confirmed abuse is detected, we may suspend the affected account and report findings to the relevant authorities. With your separate consent, we send promotional offers and game notifications by SMS or email; you may opt out at any time through your account settings or the unsubscribe link in any marketing message.

Your rights

Access, correction, and deletion

You have the right to request a copy of the personal data L7 Lottery holds about you, to ask us to correct any inaccurate or incomplete information, and to request erasure of data we are no longer legally required to retain. You may submit these requests through your account settings or via the contact details in the section below. Please note that KYC and financial transaction records must be retained for a minimum of five years under applicable Indian regulations; deletion of such records will therefore be deferred until the mandatory retention period has expired.

Consent, objection, and complaints

Where we process your data on the basis of consent, such as for marketing communications, you may withdraw that consent at any time without affecting the lawfulness of processing carried out before withdrawal. You may also object to processing conducted on the basis of our legitimate interests. If you believe your privacy rights have not been respected, you have the right to lodge a formal complaint with the relevant data-protection authority in India.